Go North East’s commitment to making bus travel more appealing to families and tourists has been recognised at Monday’s (23rd April) VisitEngland Awards for Excellence 2018, after the region’s largest bus operator claimed the silver award for Innovation in Tourism.
At its annual Excellence Awards, which showcases the UK’s finest marketing talent and sector innovators, the Chartered Institute of Marketing (CIM) named Go North East’s commercial director Stephen King, ‘Marketer of the Year’.
Team members from Go North East’s award-winning customer service team swapped their phone calls, emails and social media enquiries to take a leading role in choosing the best-of-the-best among the region’s top contact centre professionals at the annual North East Contact Centre Awards.
The region’s biggest bus company, Go North East, has been shortlisted for three prestigious awards, acknowledging its commitment to excellence within the areas of transport, tourism, training and recruitment.
Go North East customers voted they are more than happy with the bus company and its services, scoring it an industry-leading 93% satisfaction level overall and 94% for its Tyne and Wear services, in the independent Autumn 2017 Bus Passenger Survey.
In support of an epic charity adventure aiming to create 1million free hospital journeys for cancer patients, the region’s biggest bus operator, Go North East has joined forces with long-term partner ScreenServices NE to drive awareness and inspire local communities to contribute to the cause.
As the Beast from the East - and its later ‘mini’ successor, inflicted disruption upon the region’s roads during February and March, Go North East customers commended the award-winning company for pulling out the stops to keep its buses moving.
Go North East Managing Director Kevin Carr will retire in June after more than 40 years with the region’s largest bus operator.
This National Apprenticeship Week (5-9 March 2018), the region’s biggest bus company, Go North East is calling out to aspiring young engineers with a thirst for knowledge and the drive to develop hands-on skills to apply for seven coveted spaces on its award-winning apprenticeship scheme.
The region’s biggest bus company, Go North East has been named in the prestigious Centrica Top 100 Apprenticeship Employer list for its unique bus and coach engineering apprenticeship, developed in partnership with Gateshead College.
As the Angel of the North gets set to celebrate 20 years on Tyneside this February, Go North East has spent £4.5million on 19 bigger and greener double-deck buses for its namesake Newcastle to Chester-le-Street service.
Ticket discounts, competition and more.