School children.
School children.

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​Youngsters get easier bus access

To make it easier for under-16s to use our buses, they now no longer need to present a Get Around card when buying a single ticket.

Our customers told us that having to have a Get Around card was preventing some children who wanted to use our buses, particularly for one-off journeys, from doing so.

Children aged between 5 and 16 and those aged 16 - 19 who look their age or are wearing a school uniform are no longer required to present a Get Around card for a single fare.

However, this new rule only applies to single tickets. Anyone who is aged 5 - 21 still needs to have a Get Around card if they are buying a 7-day, monthly or annual ticket.

Kevin Carr, managing director, said: “We are continually reviewing our customers’ experiences in order to improve them.

“We did a trial of this new policy in Sunderland recently and it worked well so we have rolled it out to all of our services in all areas.”

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On the Go since 1913

Around 175,000 journeys are made on Go North East bus services every day to travel around this wonderful region. Travelling to work or education, to visit friends and family, to have a night out, or to visit one of the region's many tourist and leisure attractions.

For over 100 years, Go North East has connected the region's towns and villages with the cities of Newcastle, Durham and Sunderland and currently operates across Northumberland, Tyne and Wear, County Durham and into Tees Valley.

Employing over 2,000 local people, with a fleet of almost 700 buses and coaches and an annual turnover of £100m, the company is the regional subsidiary of the Go-Ahead Group plc, one of the UK's leading providers of passenger transport.

Go North East

117 Queen Street
NE8 2UA Gateshead

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